There are a number of ways to order your medication.

Whichever method you use for ordering a repeat prescription, it takes 2 working days to process. If you need it sooner then please tell reception so they can alert the doctor

How to order your repeat prescription


The easiest way to order a repeat prescription is to register for SystmOnline. If you are a patient already registered with the Practice, you can register for access to online services via SystmOnline. Please speak to a Receptionist and be prepared to confirm your identity with them using photographic ID (passport or driver’s licence) and proof of address (e.g. utilities bill).

Once registered log in to the online portal and visit the medication section. You then tick the prescriptions you want.

Login to online services.

In person

You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

Please put this repeat prescription request in the box on the reception desk.

By post

You can post your prescription slip or written request to us at the practice. However, if you are unable to pick up your prescription from the surgery, please include a stamped addressed envelope for return by post.


Please note we are unable to accept repeat prescription requests by telephone.

Electronic prescribing

Instead of issuing a green hand signed paper prescription, the doctor can now send the prescription electronically to your chosen pharmacist.

This means you don't have to come back to the surgery to pick up the prescription, but you can go straight to the pharmacist and pick up your medicine.

This works even better if you request the medicine online as it means you can miss out on two trips to the practice.

You can nominate your pharmacy by:

  • Visiting your regular pharmacy and signing up for electronic prescribing.
  • Asking the receptionist at the practice to register your chosen pharmacy.
  • You can also change your nominated pharmacy through the online portal under the medication section and then click on 'change pharmacy'. However, you cannot make the initial nomination online.

Find out more about electronic prescribing.

Medication reviews

The doctors at the practice regularly review the medication you are taking. They will sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.